Shipping policy
Shipping Policy
We aim to process and ship orders as quickly as possible.
Order Processing
Orders are processed after payment has been successfully received and verified.
Processing and delivery times may vary depending on product availability, destination, courier service, weekends, holidays, and other circumstances outside our control.
Delivery
Once your order has been shipped, it will be delivered to the shipping address provided during checkout.
Customers are responsible for providing a correct and complete shipping address and contact information.
Delayed or Undelivered Orders
Delivery times are estimates and may occasionally be affected by courier delays, weather, holidays, incorrect addresses, or other circumstances beyond our control.
If your order has not arrived within the expected delivery period, please contact us at:
We will assist in checking the shipment status with the relevant delivery carrier.
Damaged Packages
If your package arrives damaged, please take clear photographs of the package and product and contact us within 48 hours of delivery.
Claims may require photographic or video evidence before a replacement or refund is approved.